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Monash University: Streamlining IT Operations Through Timely RPA Integration

Monash University: Streamlining IT Operations Through Timely RPA Integration

Ahead of the Robotic Process Automation Melbourne Summit 2017 we chat to Matt Carmichael, Director of Support Services and Engagement at Monash University, who were early adopters of RPA technology and are already seeing significant productivity gains.    

In this interview Matt shares with us details Monash’s RPA journey to date and delves into the challenges and benefits, for both staff and students, of process automation technology.  

Monash Uni: Streamlining IT Operations Through Timely RPA Integration

Monash Uni: Streamlining IT Operations Through Timely RPA Integration

Ahead of the Robotic Process Automation Melbourne Summit 2017 we chat to Matt Carmichael, Director of Support Services and Engagement at Monash University, who were early adopters of RPA technology and are already seeing significant productivity gains.    

In this interview Matt shares with us details Monash’s RPA journey to date and delves into the challenges and benefits, for both staff and students, of process automation technology.  

Mitigating Risk: Ensuring Seamless RPA Integration with a Comprehensive Stakeholder Engagement Strategy

Mitigating Risk: Ensuring Seamless RPA Integration with a Comprehensive Stakeholder Engagement Strategy

Ahead of Robotic Process Automation Melbourne 2017 we chat to Rita Newman, Head of Strategic Performance at ANZ, who were early adopters of RPA technology and are now reaping the rewards of seamlessly integrated RPA processes.

In this article Rita shares how risk, organisational culture and change management were all strategically negotiated and aligned with a broader business plan to ensure seamless RPA integration

Lessons Learned from NAB’s RPA and Intelligent Automation Journey

Lessons Learned from NAB’s RPA and Intelligent Automation Journey

Ahead of the Robotic Process Automation Melbourne Summit we chat to David Banks, Executive General Manager of Bank and Wealth Transformation, Technology & Operations at NAB. In this Q&A David shares with us details of NAB’s journey to date and further delves into the associated benefits for customers.

Seamless Integration: Taking a Holistic View of Process Automation

Seamless Integration: Taking a Holistic View of Process Automation

Ahead of the Robotic Process Automation Melbourne Summit 2017 we chat to Andrew Walker, Chief Operating Officer at BT Financial, the wealth management arm of the Westpac Group. BT who started their automation journey some 10 years ago, have successfully integrated, deployed and scaled RPA technologies organisation-wide.

In this Q&A Andrew shares with us details of BT Financial’s (BT) automation journey and explores how BT worked to overcome the challenges associated with organisation-wide deployment of automation tools and change management. 

Strategies to Integrate RPA In Organisational Processes

Strategies to Integrate RPA In Organisational Processes

RPA can streamline back office processes, reduce operational costs by some 90% and completely negate errors, and is the ideal tool to integrate within any organisations’ IT processes. Despite this however, we here in Australia seem to be lagging behind when it comes to RPA uptake. Ahead of the RPA Melbourne Summit 2017 we explore the strategies employed by some of Australia's leading organisations that have ensured seamless organisation-wide RPA integration.
Incitec Pivot Case Study: Developing A Proof of Concept for RPA Initiatives Within A Resource Flat Enterprise.

Incitec Pivot Case Study: Developing A Proof of Concept for RPA Initiatives Within A Resource Flat Enterprise.

In this presentation from RPA 2017, Chris Howes General Manager – Intelligent Process Automation of Incitec Pivot Limited explores:

 

What should you be looking to get out of a Proof of Concept?

Selecting the right partnering fit and preparing for a “consultant led PoC” – things you need to know

 Internal resourcing – charting out clear role responsibilities and requirements to prepare for PoC

Alignment of PoC to business priorities

 Understanding supporting and competing activities and how they might impact a PoC

Technical & adaptive change – different ways of enabling organization.

Heritage Bank Case Study: Overcoming Budgetary Constraints To Implement Robotics In A Low – Cost Yet High Impact Manner.

Heritage Bank Case Study: Overcoming Budgetary Constraints To Implement Robotics In A Low – Cost Yet High Impact Manner.

In this presentation from RPA 2017, David Johnston, Process Improvement Manager of Heritage Bank.

 

  • Identifying and prioritizing different automation activities across customer service functions for low-budget yet high impact RPA opportunities.
  • Connecting with existing organizational governance functions to lower the barrier to entry.
  • Scheduling processes across bots in a lower volume environment for efficiencies.
Two Key Enablers for ROI in Robotic Process Automation.

Two Key Enablers for ROI in Robotic Process Automation.

I spoke with Peter Quinn, who orchestrated the highly successful Robotic Process Automation (RPA) implementation at a large wealth management firm, about some of his insights and lessons learned. In that discussion, two of his methodologies stood out to me. That’s because they’re great examples of key enablers for achieving superior business outcomes through RPA...

Budgeting Is A Big Constraint In Digital Transformation.

Budgeting Is A Big Constraint In Digital Transformation.

As I’ve been working with companies that are in the process of digital transformation, nearly all mention a common challenge: “How can we create a budget for digital transformation initiatives for a multi-year digital journey?” I’ve blogged before about funding for digital initiatives veering off track due to the complex, cross-functional nature of a multi-year journey. But the budget approval problem starts at the outset...

Strengthen Your Leadership Skills In Implementing Robotic Process Automation.

Strengthen Your Leadership Skills In Implementing Robotic Process Automation.

After five years of buzz, there is now a lot of momentum in companies adopting Robotic Process Automation (RPA) technology. At Everest Group, our Pinnacle Model™ research assessed the impact of more than 200 leading companies on digital journeys implementing RPA. Our assessment identified companies achieving superior business outcomes (Pinnacle Enterprises™), including 4X the ROI as other enterprises...