Heritage Bank Case Study: Overcoming Budgetary Constraints To Implement Robotics In A Low – Cost Yet High Impact Manner.

Heritage Bank Case Study: Overcoming Budgetary Constraints To Implement Robotics In A Low – Cost Yet High Impact Manner.

In this presentation from RPA 2017, David Johnston, Process Improvement Manager of Heritage Bank.

 

  • Identifying and prioritizing different automation activities across customer service functions for low-budget yet high impact RPA opportunities.
  • Connecting with existing organizational governance functions to lower the barrier to entry.
  • Scheduling processes across bots in a lower volume environment for efficiencies.

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