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Monash University: Streamlining IT Operations Through Timely RPA Integration

Monash University: Streamlining IT Operations Through Timely RPA Integration

Ahead of the Robotic Process Automation Melbourne Summit 2017 we chat to Matt Carmichael, Director of Support Services and Engagement at Monash University, who were early adopters of RPA technology and are already seeing significant productivity gains.    

In this interview Matt shares with us details Monash’s RPA journey to date and delves into the challenges and benefits, for both staff and students, of process automation technology.