Vice President, Head of Consulting
The Centre of Excellence (CoE) is a critical foundational step in any organisation’s Automation journey, as it progresses from adopting RPA to chatbots and other wider Artificial Intelligence initiatives.
An Automation CoE enables the optimal adoption of RPA by standardising and industrialising all stages of the Automation lifecycle. It facilitates the management and control of all Automation knowledge and capabilities across the organisation and increases the overall ability of the organisation to rapidly deploy Automation. It also helps organisations navigate through and resolve potentially difficult questions related to the ownership of the RPA program, sponsorship, the role of IT in supporting or managing the program, the operating model of the CoE, governance, risk management, organisational change management, and the associated policies and procedures among others. In this workshop, an expert facilitator will take you through best practice in standing up your own Automation CoE quickly, efficiently, and effectively. You will:
- Better understand how to manage your organisation’s RPA footprint
- Learn how to establish a robust governance structure with clearly defined roles and responsibilities
- Gain insights on how to support the day to day operations of a CoE