Head of Insurance Delivery Operations
Whilst RPA and IA are useful in their own rights, perhaps the best strategy forward is to use the distinct elements of both in tandem. By combining the rapid, rules-based capabilities of Robotic Process Automation with the more advanced decision making capabilities of Intelligent Automation, you are able to come much closer to a true, end-to-end automated experience. In this session, Tim Johnson, Suncorp’s Head of Insurance Operations Delivery, will explain and examine a model for blending automation technologies to drive greater value.
- Examining the individual and combined benefits of RPA and IA
- Deriving increased value from blending automation technologies
- Extending the reach – process, decision science and human augmentation